Privacy Policy

ZIV AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zivai.agency or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form
• Subscribe to our newsletter
• Request a consultation
• Engage our services

This information may include:

• Name and contact information (email, phone number)
• Company/business information
• Project details and requirements
• Billing and payment information (for clients)

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website
• Device type and operating system

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Analyze website traffic (Google Analytics)
• Remember your preferences
• Improve user experience

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and contact requests
• Provide and deliver our AI services
• Send administrative information and updates
• Improve our website and services
• Analyze usage patterns and trends
• Protect against fraudulent or unauthorized activity
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate our business (hosting, analytics, CRM)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Client data is retained for the duration of our business relationship plus any legally required period.

6. Your Rights

For All Users

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

For EU/EEA Residents (GDPR)

Under the General Data Protection Regulation, you have additional rights including:

• Right to data portability
• Right to restrict processing
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

For California Residents (CCPA)

Under the California Consumer Privacy Act, you have the right to:

• Know what personal information is collected
• Know if your data is sold or disclosed and to whom
• Say no to the sale of personal information
• Access your personal information
• Request deletion of your data
• Not be discriminated against for exercising your rights

7. International Data Transfers

ZIV AI is based in Israel. If you are accessing our website from the EU, UK, or other regions, please note that your information may be transferred to, stored, and processed in Israel. Israel has been recognized by the European Commission as providing an adequate level of data protection.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: zivai273@gmail.com
• WhatsApp: +972 53 780 0678
• Website: zivai.agency